U.S.A. May/June 2013 Issue
U.S.A. May/June 2013 Click image above to view U.S.A.May/June 2013 DIGITAL Issue Click HERE to view as a PDF File
The Game Changer
As the technology world races forward at an ever-quickening pace, businesses across the funeral industry are finding that personalized, modern solutions are not just appreciated, but are coming to be expected. Given the unpredictability of activity levels your funeral home might see throughout the year, this presents a challenge: how do you use these evolving technologies effectively and efficiently without losing the level of personalization that your customers deserve? Frazer Consultants has created an innovative software platform to solve this balancing act. With the Tribute Center, funeral homes can create outstanding and personalized tributes without sacrificing quality for time-effectiveness. Written and ...
Expression Guest Registry
Expression Guest Registry 130 East Walnut Street, Suite 606 Green Bay, WI 54301 866-231-5874 www.expressionguestregistry.com info@epitechleads.com Who is your company and what product does it provide? Expression Guest Registry™ is a digital registration process that enhances the traditional register book. The process is streamlined with auto-population features and our exclusive Guest Memory™ for optimal guest experience. After the service, register book pages displaying clear, legible entries and mailing labels for thank you cards are simply printed on site. The Expression Guest Registry app is Apple-approved and available from the App Store on any iPad. The kiosk is portable for use outside the funeral home facilities, and stays ...
Rosewood Classic Coach
301 E. Broadway Street Morrilton, AR 72110 501-477-2228 www.rosewoodclassiccoach.com info@rosewoodclassiccoach.com Who is Rosewood Classic Coach and what is their history? Rosewood Classic Coach are designers and builders of the only "Purpose Built and timelessly designed" professional cars in the funeral industry. Rosewood Classic Coach was founded by Richard J. Neal, a fourth generation funeral director, embalmer, cremationist and custom car builder with a passion for classic cars and professional vehicles. As a child growing up in a small town funeral home, his father Bob Neal bought and sold used funeral cars as a way to support the funeral home during slow times. ...
Schoedinger Over 100 Years in Funeral Service
In 1829, Philip Schoedinger emigrated to the U.S. from Dörrenbach, Germany. Philip was a craftsman by trade and in 1855 he opened a casket-making department. In 1865, Philip established the Schoedinger & Brown on West State Street in Columbus. Philip's sons, George J. and J. Albert soon joined the family business. Shortly thereafter, the funeral home began to see such innovations as the addition of the first automobile hearse and a new chapel at 229 East State Street, which was the first chapel built expressly for the purpose of funeral service and one of the earliest in America of such magnitude. ...
“Traversing the Minefield”
By Michael Kubasak The only book of its kind, Traversing the Minefield is recognized as the authoritative and most comprehensive text addressing risk issues and best practices in funeral-cremation service. Throughout Traversing the Minefield, the author’s "Inform Before You Perform" philosophy emerges not just as a powerful unifying theme, but also as a mantra that makes sense for any practitioner in the profession. Powerfully written and next-to-impossible to put down, the book’s chapters are intelligently and intuitively organized for easy reference to all topics, following the chronology of a firm’s provision of care to a family – from the first call and ...
Canada May/June 2013 Issue
Canada May/June 2013 Click image above to view Canada May/June 2013 DIGITAL Issue Click HERE to view as a PDF File
Johnson Consulting Group
THE BEGINNING Johnson Consulting Group was created by a need in the funeral industry to have a trusted advisory with any issues that may arise in the day to day funeral business operations. During the life cycle of a funeral business, accounting is needed, management guidance and training is utilized, surveying of the customer experience enhances the service level, and succession planning is eventually put in place to transfer the business within the family, to a key employee, or outside party. Through careful consideration, Johnson Consulting Group has created a team of over 20 funeral and financial professionals to handle the difficult ...
TW Insurance Brokers
125 Northfield Drive Waterloo, ON N2J 3Z9 Phone: 1-800-272-5688 Email: inquiries@twinsurance.ca Website: www.twinsurance.ca/FSAC Who is TW and what products and/or services do they provide? TW Insurance Brokers is the exclusive group home and auto insurance provider for members of the Funeral Service Association of Canada. With over 90 years of experience in the Canadian insurance industry, and 30 years specializing in group insurance, TW focuses on catering to the unique needs of each group they work with. A group insurance program typically provides greater value for a consumer’s dollar as it adheres to the strength in numbers principle: better price and products when more people are ...
Marketing vs. Advertising Understanding the Difference and Implementing Your Strategy
You will often find that many people confuse marketing with advertising or vice versa. While both components are important they are very different. Knowing the difference and doing your market research can put your company on the path to substantial growth. "Times are certainly changing in the funeral industry," said Charlie Kanet of Kanet Advertising. "To be successful, funeral businesses need to transform the way they operate as well as the way they market themselves. For example, funeral homes feel threatened by the growing preference for cremation. They need to learn, and train their staff, how to effectively sell service ...
Industry Alerts
The International Order of the Golden Rule Welcomes New Business Member: Mortuary Response Solutions
Austin, TX – OGR recently added Mortuary Response Solutions (MRS®) to its group of business suppliers. Mortuary Response Solutions®, a division of the World Wide Disaster Response Group, has specialized in designing and building the highest quality, most dependable emergency, disaster and mass fatality response equipment. MRS® has served the emergency preparedness field and emergency responders... [Read more]
The Great Recession Is Over: What’s Next?
Physicians Mutual Sponsors Webinar to Help Funeral Professionals Navigate the Future Omaha, Neb. – Physicians Mutual is sponsoring a free webinar to be held at 3 p.m. (EST) on May 14: “The U.S. Economy After the Great Recession: What Lies Ahead for Funeral Professionals.” The webinar will provide insights about where the economy is headed and what funeral professionals can do to capitalize... [Read more]
Teleflora Partners With Tributes.com as Exclusive Floral Provider
Los Angeles –Teleflora, the world’s leading floral delivery service, and Tributes.com, the popular online source for local and national obituary news, announced today a new partnership that will assist consumers in purchasing premium assortments of sympathy flowers, plants and gifts. With their same day advantage and their 100 percent hand-arranged and delivered approach, Teleflora is making it... [Read more]
Unity Financial Life Insurance Announces
Cincinnati, Ohio — Unity Financial Life Insurance Company is pleased to announce the promotion of two new corporate officers. The announcements were made following the company’s annual board of directors meeting on March 12, 2013. Jay Hardy, Unity Financial Life, Chief Marketing Officer, has been promoted to Executive Vice President – Marketing. Tom Hardy, Unity Financial Life, CEO &... [Read more]
PLPA And Two Hearts Offer Pet Loss and Grief Certification Course
Greenwood, IN — Two Hearts Pet Loss Center, in conjunction with the Pet Loss Professionals Alliance (PLPA), have announced the date of their annual program for the Pet Loss & Grief Companioning Certification. The three-day course will be held on August 22 – 24, 2013, at the Hampton Inn in Chicago, Illinois. Feedback from past course attendees has been amazing! It’s a unique opportunity for... [Read more]
Wilbert Introduces Ecommerce for Cremation Products
Broadview, IL, – Wilbert Funeral Services, Inc now has an online platform for purchasing cremation urns, mementos and memorial jewelry. Exclusively for Funeral Professionals, WilbertDirect provides the convenience of 24/7 access to a wide selection of cremation products. The website is www.wilbertdirect.com. Currently featuring over 125 cremation urns, many with matching mementos, plus a beautiful... [Read more]
Announcing Dr. Alan Wolfelt's 2013 North American Speaking Schedule
Fort Collins, CO – The Center for Loss and Life Transition has announced the locations of Dr. Alan Wolfelt’s educational workshops that explore various topics related to grief, mourning and the importance of meaningful funeral ceremonies. Sponsors include hospices, hospitals, universities, funeral homes and a variety of community agencies. The locations are as follows: Sacramento, CA; Turlock,... [Read more]
Expression Guest Registry Announces the Release of Expression 2.0
Green Bay, WI - Announces the release of Expression 2.0, introducing two new functions: 1) Guest Memory™, which remembers guests who have previously used the system to register; and Multi-services, which allows each kiosk to operate up to four services. The app is available from the App Store. mkane@epitechllc.com; 1-866-231-5874; www.expressionguestregistry.com Read More →
I’m Sorry to Hear, LLC Launches New Funeral Planning and Review Website
Buck’s County, PA – I’m Sorry to Hear, LLC launched its new website, http://www.imsorrytohear.com/ on Monday, October 22, 2012. Its goal is to provide consumers with a free platform that simplifies the research and planning process and gives the necessary tools to identify funeral service providers and educate themselves on the funeral planning process and options prior to making any... [Read more]
Funeral Funding Services Launches New Loan Products to Funeral Industry
Los Angeles, CA – Funeral Funding Services, a non-traditional finance company geared toward the funeral industry, successfully launches to an eager funeral services industry. The company provides non-traditional loans to people needing financial assistance to pay for funeral expenses. “We recently launched our non-traditional loan program, which has been extremely successful and helpful... [Read more]
Johnson Consulting Group Extends Services to Include Investment Management
Phoenix, AZ – For most small business owners, their business represents their single greatest investment. Most funeral businesses turn to recognized specialists in the death care industry to assist them in managing their business, whether it be advertising, equipment, facility design,... [Read more]
Angela Berwald Celebrate 25 Years With National Mortuary Shipping
Cleveland, Ohio – Angela “Angie” Berwald celebrates her 25th anniversary with National Mortuary Shipping. Angela began her career at National Mortuary Shipping in 1987 as an administrative assistant and through years of dedication, and her industry knowledge she rose through the ranks. Today she serves as co-owner and president. When asked about her experience in the past 25 years she... [Read more]
FrontRunner Professional Launches Loyalty Rewards Program
Kingston, Ontario – FrontRunner Professional has announced the release of the new, and industry first, Loyalty Rewards program designed for their valued FrontRunner clients. The Loyalty Rewards program was developed by the same company that looks after the American Express Rewards points and many of the other top rewards programs in the country. FrontRunner was looking for something special to... [Read more]
Batesville Introduces Exclusive Line of Memorial Stationery
Collection provides elegant, thoughtful solutions for funeral homes and families Batesville, IN – Batesville, the leading provider of comprehensive solutions to the funeral industry, announced the introduction of Memorial Stationery by Batesville, an exclusive collection of funeral stationery developed, designed and produced by Hallmark Cards, Inc. The memorial stationery offering includes a variety... [Read more]
Bare Heart Buddy – A Therapeutic Keepsake for Families Coping with Loss
Funeral directors are tasked with finding new ways to help meet their clients’ needs and personalize their experience. An innovative product, Bare Heart Buddy, gives funeral directors and staff an immediate resource to offer families in their greatest time of sorrow. This therapeutic keepsake helps guide families through their grief, giving them a greater sense of being involved in the funeral... [Read more]
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